Cancellation & Refund Policy for ApnaHisab
At ApnaHisab, we strive to provide the best billing software experience. This Cancellation & Refund Policy outlines the terms regarding subscription cancellations and refunds.
1. Subscription Cancellation
- 1.1 – Canceling Your Subscription
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- You can cancel your subscription at any time through your account settings.
- Cancellation will prevent future billing, but you will retain access to the Software until the end of the current billing cycle.
- Once your subscription period ends, your account may be downgraded to a free plan (if available) or restricted from accessing premium features.
- 1.2 – Company-Initiated Cancellations
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- We reserve the right to suspend or terminate your account if you violate our Terms of Service.
- If your account is terminated due to policy violations, you may not be eligible for a refund.
2. Refund Policy
- 2.1 – General Refund Policy
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- No Refunds: We generally do not offer refunds for subscription payments once a billing cycle begins.
- Exceptions: Refunds may be considered in cases of:
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- Accidental duplicate payments.
- Failure of the Software to function due to technical issues on our end (with no resolution).
- Billing errors caused by ApnaHisab.
- 2.2 – Refund Request Process
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- To request a refund, contact our support team at [apnahisab.com@gmail.com] within [X] days of the charge.
- Refund requests must include your account details and the reason for the request.
- Approved refunds will be processed within [X] business days and credited to your original payment method.
3. Changes to This Policy
We may update this Cancellation & Refund Policy from time to time. Any significant changes will be communicated via email or within the Software.
11. Contact Us
If you have questions about this Cancellation & Refund Policy, contact us at:
Email: info.apnahisab@gmail.com
Phone: +91 74909 06429